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Items damaged because of faulty installation or by unqualified persons will not be replaced or refunded at our expense. All returns must be unused and in the original package. Refunds are subject to aproval of our supplier or the manufacturer. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping charges are not refundable. Please ship your package in a prepaid, insured, traceable method. We reserve the right to charge a 25% restocking fee for returned items other than those covered under the manufacturers warranty. Please contact us before returning any items. Most products on this site have some type of Manufacturer Warranty. We will work with the customer and the manufacturer on warranty issues. However, CrematoryParts.CO does not actually accept responsibility for re-imbursments nor part replacement at our expense. 
 
CrematoryParts.co
5356 81st Street North #14
Saint Petersburg, FL 33709-2274
Tel: (813) 695-0924
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